Warranty

CONSUMER PRODUCT WARRANTY

Coastlines offers a manufacturer's warranty on all products sold. The warranty covers material and workmanship defects and will only be offered to the original purchaser. To make a warranty claim please fill out the form below. One of our customer service staff members will assess the claim and get in contact with you. Do NOT return products to Coastlines until your claim has been approved or you have been advised to do so by our customer service team.

 

WARRANTY CLAIM FORM



Shipping Policy

 

Delivery Time/ Process

Please also note the following:

For larger Items (kayaks & SUP's) please allow extra time for delivery being a maximum of 14 working days. This is to cover all forms of delay.

If home delivery is required for a product above 6'0" this can be arranged for an extra fee. Just call us to organise before purchase

All boards are wrapped, boxed and protected with the utmost care. Coastlines is not accountable for any damage caused during transit. If you receive an item with damage we can help process the claim with the freight company. PLEASE CHECK FOR DAMAGE BEFORE SIGNING OFF WITH THE COURIER! 

We withhold the right to delay or cancel delivery if shipping costs are not met by the consumer. 

Coastlines Limited shall not be under any liability, howsoever caused or arising and (without limiting the generality of the foregoing) whether caused or arising as a result of the negligence of the Carrier or otherwise for any damage to, loss, deterioration, mis delivery, delay in delivery or non-delivery of the goods.