Privacy policy

What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing information, Delivery address or other details to help you with your experience.

 

When do we collect information?
We collect information from you when you place an order or enter information on our site.

 

How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, communication, surf the website, or use certain other site features in the following ways:
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.

 

How do we protect visitor information?
We do not use vulnerability scanning and/or scanning to PCI standards.
We do not use an SSL certificate
• We only provide articles and information, and we never ask for personal or private information


Do we use 'cookies'?
We do not use cookies for tracking purposes
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct If you disable cookies off, some features will be disabled that make your site experience more efficient and some of our However, you can still place orders .


Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide not include website hosting partners and other parties who assist us in operating our website, conducting our business, parties agree to keep this information confidential. We may also release your information when we believe release enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising,

 

Third party links
We do not include or offer third party products or services on our website.

 

Google
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.

 

How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser

 

Does our site allow third party behavioral tracking?
It's also important to note that we do not allow third party behavioral tracking


COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out services must do to protect children's privacy and safety online.
We do not specifically market to children under 13.


Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they the development of data protection laws around the globe. Understanding the Fair Information Practice Principles critical to comply with the various privacy laws that protect personal information.

 

In order to be in line with Fair Information Practices we will take the following responsive action, should a data We will notify the users via email
• Other
As soon as we are aware of a breach occuring, we will notify our customers within 7 business days.
We will notify the users via in site notification
• Other
As soon as we are aware of a breach occuring, we will notify our customers within 7 business days.
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

 

CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, emails stopped from being sent to them, and spells out tough penalties for violations.


We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions.
• Process orders and to send information and updates pertaining to orders
• We may also send you additional information related to your product and/or service.
• Market to our mailing list or continue to send emails to our clients a"er the original transaction has occurred


To be accordance with CANSPAM we agree to the following:
• NOT use false, or misleading subjects or email addresses
• Identify the message as an advertisement in some reasonable way
• Include the physical address of our business or site headquarters
• Monitor third party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly
• Allow users to unsubscribe by using the link at the bottom of each email
If at any time you would like to unsubscribe from receiving future emails, you can
• Email us at unsubscribe@yoursite.com and we will promptly remove you from ALL correspondence.
online@coastlinesinternational.com


Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
http://coastlines.co.nz/


COASTLINES
49 Mackelvie St, Grey Lynn
Auckland 1021

New Zealand

online@coastlinesinternational.com

+64 9 360 0094

 

Last Edited on 2014-12-03

Shipping policy

Shipping Table

Here is an easy table to show product shipping costs and delivery method.

Product Auckland North Island South Island
Clothing, Surf Accessories  Free $10 $20
Skateboards, Bodyboards, Skimboards $5 $15 $25
Softboards (6'0" and under) $9 $19 $29
Softboards (6'1"+) $19 $29 $39
Shortboards $29 $39 $49
Mini Mals $39 $49 $59
Longboards, Soft SUPs $59 $69 $79
Stand Up Paddle Boards, Kayaks $69 $79 $89
KEY: GREEN = Door Delivery,  Blue = Mainfrieght Depot,  

Tip: How the pricing works, is our base price is to Auckland and then it is simply $10 for North Island and $20 For South Island. The area fee is one time only per cart!=) This is great as it means you only pay the base rate on your 2nd, 3rd, 4th, 5th..item!!

Example 1:

1 x Skateboard to Christchurch = $25

2 x Skateboards to Christchurch = $30    ($5 + $5 + $20 ) 

Example 2:

1 x 6'0" Softboard to Wellington =  $19

1 x 6'0" Softboard, 1 X Cover, 1 X Tie Down to Wellington = $19

Delivery Time/ Process

Please also note, to save delivery costs for customers, all Surfboards, Soft Boards, Kayaks and Paddle Boards over 6'0" going outside Auckland Region, will be sent to your closest Mainfrieght Depot for pick up by default.

All other products will be shipped directly to your home address. 

If home delivery is required for a product above 6'0" this can be arranged for an extra fee. Just call us to organise before purchase.

All boards are wrapped, boxed and protected with the utmost care. Coastlines is not accountable for any damage caused during transit. If you receive an item with damage we can help process the claim with the freight company.